Scotiabank Group Jamaica | Wealth | Business | Everyday Banking | Community | Youth

The toolbar should not affect the performance of any other browser add-ons. If you encounter a problem concerning this issue, please contact our Support Center.

If your community toolbar is currently active, and you go to a page with the message "The page you're looking for wasn't found" next to the logo and name of your toolbar publisher, it means the following:

Your community toolbar detected that the page you were navigating to was not found and offered you a helpful Search page instead of the generic page usually displayed, called a 404 (http://en.wikipedia.org/wiki/404_error) or DNS error page.

Your search term automatically appears, so you can just click Search to try again. If you'd prefer, you can type in a different search. To disable this feature:

1. Open the toolbar's main menu (by clicking on the arrow immediately to the right of the toolbar's logo).
2. Select Toolbar Options and then click the Additional Settings tab.
3. Clear the check box next to: Fix "page not found" errors.

Please note that this feature may not be available for all community toolbars.

1. Open the toolbar's main menu (by clicking on the arrow immediately to the right of the toolbar's logo).
2. Select Toolbar Options and then click the Additional Settings tab.
3. Select or clear the check box next to: Enable search from address bar.

Internet Explorer users

1. Open your browser's Search menu (upper-right corner of your browser) by clicking the arrow.
2. Choose Change Search Defaults…
3. Select Scotiabank Customized Web Search.
4. Click the Remove button, and then click OK.

Firefox users

1. Open your browser's Search Engine menu (upper-right corner of your browser) by clicking the arrow.
2. Choose Manage Search Engines…
3. Select Scotiabank Customized Web Search.
4. Click the Remove button, and then click OK.

Internet Explorer users

1. In your browser menu, select Tools > Internet Options.
2. Click the General tab.
3. In the Home page section at the top of the dialog, make your selection.

Firefox users

 1. In your browser menu, select Tools > Options.
2. Click the Main icon.
3. In the Startup box, make your selections.

Internet Explorer 6 users

1. Close all open browser windows.
2. In your browser menu, select Tools > Internet Options.
3. Click the General tab at the top of the dialog box.
4. Click Delete Files under Temporary Internet Files.
5. Select the Delete All Offline Content option.
6. Click OK.

Internet Explorer 7 users

1. Close all open browser windows.
2. In your browser menu, select Tools > Internet Options.
3. Click the General tab.
4. Under Browsing History, click Delete.
5. Under Temporary Internet Files, click Delete Files.
6. Click Delete Cookies.
7. Click OK.

Firefox users
In Firefox for PC:

1. Close all open browser windows.
2. In your browser menu, select Tools > Clear Private Data...
3. Select the Cookies and Cache options.
4. Click Clear Private Data Now.

In Firefox for Mac:

1. Close all other open browser windows.
2. Open the Firefox menu at the top of your browser and select Preferences...
3. Click the Privacy tab.
4. Click Clear Now... at the bottom of the dialog box.
5. In the new dialog box, select the Cache and Cookies options.
6. Click Clear Private Data Now.

Internet Explorer users

1. In your browser menu, select Tools > Internet Options.
2. Click the General tab.
3. Under Temporary Internet Files, click Delete Cookies...
4. Click OK to confirm Delete all cookies in the Temporary Internet Files folder?
5. Click OK.

Firefox users

1. In your browser menu, select Tools > Options.
2. Click the Privacy icon.
3. Under Cookies, click Show Cookies.
4. Click the Remove All Cookies button.
5. Click Close.

Internet Explorer users

1. In your browser menu, select Tools > Internet Options.
2. Click the Privacy tab.
3. Click the Default button. (If it is already pressed, it will look dimmed.)
4. Click OK.

Firefox users

1. In your browser menu, select Tools > Internet Options.
2. Click the Privacy tab.
3. Select the Accept cookies from sites option.

Internet Explorer users

1. In your browser menu, select Tools > Internet Options.
2. Click the Security tab.
3. Click the Custom level... button
4. Scroll down to the Scripting section and make sure that under Active scripting, Enable is selected.
5. Click OK and restart your browser.

Firefox users

1. In your browser menu, select Tools > Internet Options.
2. Click the Web Features button.
3. Make sure that Enable JavaScript is selected.
4. Click OK and refresh the current page.